FAQs

1. What is your return and exchange policy?
We offer a 30-day return policy for items in their original condition and packaging. Please contact our support team for further assistance.

2. Do you offer international shipping?
Yes, we ship worldwide. Delivery times may vary depending on your location.

3. How can I track my order?
Once your order is shipped, you'll receive an email with a tracking link to follow your delivery.

4. What payment methods do you accept?
We accept all major credit cards and PayPal for a secure checkout experience.

5. How can I contact customer service?
You can reach us via the contact form on our website or email us at support@oliviajewel.co.uk.

6. Do you offer gift options?
Yes, our products are beautifully packaged and ready for gifting.

7. Are there any ongoing promotions?
Please check our homepage or sign up for our newsletter to stay updated on our latest offers.